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Learn the ins and out of being a great leader, how to deliver great customer service, and more in during our first breakout session featuring the following panel discussions.
Session 1: Leaders on Leadership
Moderated by Bo Burlingham, editor-at-large, Inc. magazine
Joe Mansueto, CEO and chairman, Morningstar
Jack Stack, president and CEO, SRC Holdings
Session 2: The Offer—Up Close and Personal
Norm Brodsky, founder, CitiStorage
Session 3: Bit Literacy: Productivity in the Age of Information and E-mail Overload
Mark Hurst, founder, Creative Good and Good Experience
Session 4: Money Matters
Rich Russakoff, CEO, Bottom Line Consultants
Mary Goodman, CEO, The Bottom Line Up
Session 5: Leading a #1 Company: How I Did It
Kevin Grauman, chairman, Emportal
Ben Roth, founder and CEO, Roth Staffing
Dan Weinfurter, CEO, Capital H Group
Session 6: Creativity by Taking Risks
The Second City comedy troupe
Session 7: Building a Vision: How to Craft a Roadmap
That’s Right for You and Your Business
Ari Weinzweig, co-owner and founder, Zingerman’s Community of Businesses
12:00 p.m. – 1:00 p.m.
General Session and Lunch
Innovation, Creativity, and the Future of Entrepreneurship
Dr. Eugene Fitzgerald, MIT; Edmund Phelps, Columbia
University; Carl Schramm, Kauffman Foundation
1:00 p.m. – 1:30 p.m.
Break
1:30 p.m. – 2:30 p.m.
Breakout Sessions II (Choice of Seven)
Session 1: Leaders on Leadership
Moderated by Bo Burlingham, editor-at-large, Inc. magazine
Nancy Traversy, founder, Barefoot Books
Greg Wittstock, founder, Aquascape
Session 2: Creativity by Taking Risks
The Second City comedy troupe
Session 3: Customer Love: How to Develop Best in Class Customer Service
Mike Faith, president and CEO, Headsets.com
Session 4: Recruiting the Top 1 Percent
Joel Spolsky, founder, Fog Creek Software
Session 5: Confessions of a Serial Silicon Valley CEO
Greg Ballard, CEO, Glu Mobile
Session 6: The 5 Myths of Private Equity
Elise Donahue, CEO, Airborne Health and Sonya Tarnow Brown, Principal, Summit Partners
Session 7: CEO Dad: Stop My Life I Want to Get On!*
Tom Stern, CEO, Stern Executive Search; creator, CEO Dad comic strip
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