Full Company Profile
Marketing Materials
Key Managers
Robert Hunter
President & CEOCommunity Affiliations (4)
Manager Registration
Key Products and Services
TeleManagement Service
Alliance's
TeleManagement Service® provides a single point of contact approach to manage services across
multiple sites, carriers, services, and technologies while ensuring
integration, responsiveness, and cost control. Alliance manages all service issues,
moves/adds/changes, installations, cancellations, and billing issues through
our integrated telecommunications management process. On top of these services,
Alliance
applies a powerful escalation process (Alliance Service Net ®) to ensure all
issues are resolved quickly and accurately. Additionally, Alliance provides periodic service quality
reviews to proactively manage service quality and to ensure alignment with
emerging needs. Alliance TeleManagement Service provides the technical, project
management, and end-user support infrastructure needed to manage communications
services.
Unify Billing Service
Alliance's Unify Billing
Service® is a powerful service to control cost without
expending valuable internal resources. Through our Unify Billing Service, Alliance audits each and
every invoice, disputes/resolves any billing issues, remits payment to the
carriers, consolidates invoices into a single invoice, and allocates cost
against our client’s general ledger. Our Unify Billing Service helps clients
reduce the internal transaction cost of processing multiple invoices, minimize
the impact of billing errors, manage carrier contracts, and ensure operational
changes (e.g., cancelled services) are reflected in the actual invoices
Consulting Services
Alliance’s
Consulting Services is a highly
customizable service to address specific and complex needs of clients. This
service can include analyzing services and equipment across sites, managing the
re-location of services between offices, analyzing internal telecommunications
procedures across the enterprise, designing network services, managing RFPs,
contract negotiation/dispute management, provisioning services across multiple
locations and carriers, etc. Given Alliance’s
roots in management, clients benefit from our focus on implementation, benefits
realization, and sustainability.
Company Snapshot
Alliance Communications Management
Year Founded: 1999
Employees: 20
2007 Revenue: $11,103,000
2610-B Dauphin Street
Suite 103, Mobile, AL 36606
P. 251-433-6566
F. 251-433-6366
http://www.alliancemanaged.com
