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Key Survey
Key Survey
Report thisKey Survey is an online survey and enterprise feedback management solution. The application enables customer service, marketing, human resource, and other professionals to gather insight into customer satisfaction, product feedback, and employee feedback. Key Survey streamlines information gathering throughout the enterprise by providing a powerful data collection utility to manage projects of any scope or complexity. Its sophisticated multi-mode data collection technology can be deployed virtually on demand and integrated enterprisewide across heterogeneous platforms. Key Survey was designed with an application programming interface (API) to allow survey data to be integrated with other databases. This functionality allows companies to collect and analyze data, leverage existing data collected elsewhere, and deliver it directly to decision makers in real time. Key Survey contains robust reporting capabilities, such as frequencies, cross-tabs, statistical indicators, and time series. Surveys and reports can be exported into several formats, including PDF, XLS, CSV and SPSS. Key Survey Enterprise solution contains an API, a Lightweight Directory Access Protocol (LDAP), and administrative level management to allow for enhanced account control, improved security and complete integration with other applications.